{"id":828,"date":"2023-06-14T20:45:28","date_gmt":"2023-06-15T03:45:28","guid":{"rendered":"https:\/\/getcreativeit.com\/?p=828"},"modified":"2023-06-14T20:47:46","modified_gmt":"2023-06-15T03:47:46","slug":"setup-auto-reply-for-a-shared-mailbox-in-office-356","status":"publish","type":"post","link":"https:\/\/getcreativeit.com\/setup-auto-reply-for-a-shared-mailbox-in-office-356\/","title":{"rendered":"Setup Auto-reply for a Shared Mailbox in Office 356"},"content":{"rendered":"

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How to set up an auto-reply for a shared mailbox in Office 365<\/h1>\n

Purpose<\/h2>\n

The use of a shared mailbox in Office 365 makes it easy for a group of people to monitor and send emails from common email addresses, like info@contoso.com, support@fourthcoffee.com, or contact@contoso.com. As a delegate of a shared mailbox, you might want to configure an auto-reply message to confirm the reception of the sender’s email and to set expectations by informing the sender of specific provisions.<\/p>\n

Prerequisites<\/h2>\n

To set up an auto-reply message your computer will need an internet connection and a web browser in order to configure the settings in the Exchange Admin Center (EAC).<\/p>\n

Solution<\/h2>\n
    \n
  1. Connect to the Exchange Admin Center by right-clicking on the following link to open it in a separate window:
    https:\/\/outlook.office365.com\/ecp<\/a><\/li>\n
  2. Enter your Office 365 account credentials and click on the Sign in<\/em> button<\/li>\n
  3. At the top right-hand side of the website navigation bar click on your account name\/picture<\/em><\/li>\n
  4. Under My Accounts, click on the Another User…<\/em> link<\/li>\n
  5. A pop-up window will appear with a list of shared mailboxes that you have access to<\/li>\n
  6. Select the desired shared mailbox and click the OK<\/em> button<\/li>\n
  7. A Mail options window will appear with the account option preselected<\/li>\n
  8. In the right window pane click on the Setup an automatic reply message<\/em> link<\/li>\n
  9. Click on the round radio button next to Send automatic replies<\/em><\/li>\n
  10. If you wish to configure the auto-replay only for a specific period of time then click the checkbox next to Send replies only during this time period:<\/em> and set the time period during which the auto-repay should operate, otherwise leave the box unchecked<\/li>\n
  11. In the first message window type in the message you wish to send to people within your organization (this is optional)<\/li>\n
  12. In the second message window type in the message you wish to send to people outside of your organization<\/li>\n
  13. Click the Save<\/em> button to institute the auto-reply<\/li>\n
  14. Close the Mail options window<\/li>\n
  15. Under My accounts click on the Sign out<\/em> link<\/li>\n<\/ol>\n

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    How to set up an auto-reply for a shared mailbox in Office 365 Purpose The use of a shared mailbox in Office 365 makes it easy for a group of people to monitor and send emails from common email addresses, like info@contoso.com, support@fourthcoffee.com, or contact@contoso.com. As a delegate of a shared mailbox, you might want […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"1224","footnotes":""},"categories":[20],"tags":[],"_links":{"self":[{"href":"https:\/\/getcreativeit.com\/wp-json\/wp\/v2\/posts\/828"}],"collection":[{"href":"https:\/\/getcreativeit.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/getcreativeit.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/getcreativeit.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/getcreativeit.com\/wp-json\/wp\/v2\/comments?post=828"}],"version-history":[{"count":5,"href":"https:\/\/getcreativeit.com\/wp-json\/wp\/v2\/posts\/828\/revisions"}],"predecessor-version":[{"id":836,"href":"https:\/\/getcreativeit.com\/wp-json\/wp\/v2\/posts\/828\/revisions\/836"}],"wp:attachment":[{"href":"https:\/\/getcreativeit.com\/wp-json\/wp\/v2\/media?parent=828"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/getcreativeit.com\/wp-json\/wp\/v2\/categories?post=828"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/getcreativeit.com\/wp-json\/wp\/v2\/tags?post=828"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}